Delivery, Return & Refund Policies
We are dedicated to providing the best customer service to you. Please read through our policies to ensure you have the best customer experience!
A minimum purchase of $40 is required. A delivery fee will be added to each order based on the delivery zip/postal code, for each address. U.S. orders must be received before 1:30 pm. in the gift recipient's time zone to assure same-day delivery. Orders received after 1:30 pm. will be delivered the following day. We will try our best to accommodate deliveries at specific times of day, but we cannot guarantee it. Days we do not deliver on in general: 4th of July, Thanksgiving, Christmas, MAYBE MORE. Our daily cut off time is 1:30 pm. All orders placed after that time will be delivered the following day if we deliver on that day.
Please report any issues within 3 days of receipt. We will gladly send a new arrangement to your recipient, and pick up the unsatisfactory arrangement.
If you are still not satisfied with the product, we will be happy to pick up the item and refund your purchase price. Flowers must be returned in the same container in which they were received, if applicable.
Due to various seasonal and regional conditions, and the variety of unplanned issues courtesy of Mother Nature, availability of some flowers may be very limited in certain areas. Also, specific flower varieties or colors may not be available for delivery on a specified day. Therefore, it is possible that the exact bouquet pictured or requested may not be available for delivery. In this event, we will deliver a second choice of similar flowers and container of equal value and beauty. Every effort will be made to maintain size, shape, and overall color schemes of an arrangement, but there may be some variance due to designer interpretation.
Thank You for choosing Acorn Flowers & Gifts!
Proudly serving Cedar Crest, Tijeras, & surrounding areas!